OpsDesigner

Every tool should
earn its place
in your business.

We begin with the work your team needs to do. The information, decisions, and handoffs it depends on tell us what belongs in the process.

Business experience.
Practical application.

Founded by MaKinna Traylor

MaKinna Traylor, founder of OpsDesigner

Our work connects the everyday processes of a growing business with practical AI and intentional automation.

OpsDesigner was founded by MaKinna Traylor, whose background spans sales, marketing, and revenue operations. That experience grounds our approach in understanding how work moves between people, information, and tools.

We apply that approach across customer work, internal operations, administration, and the processes that support your team. We capture how the work gets done, organize what it depends on, and decide where AI, conventional automation, or a clearer process belongs.

View MaKinna’s professional background on LinkedInExplore the work

How we work.

We capture the steps and instructions needed for the task we’re improving. Your team gets a working process, guidance they can refer to, and training on how to use it.

  1. 01

    Walk through the task.

    Follow the work with the people who do it. Document the steps, information, and decisions this task needs.

  2. 02

    Build around your tools.

    Choose where a clearer process, conventional automation, or AI would be useful. Build the workflow around the tools and approval rules your business uses.

  3. 03

    Check it on real examples.

    Try the workflow on representative tasks, including missing details and exceptions. Make review points and responsibilities clear.

  4. 04

    Train your team.

    Show your people how to use what was built, leave practical instructions, and agree who maintains it and what support is needed.

The work determines
the technology.

We make this choice for each step in a task. One workflow can include a clearer process, conventional automation, AI assistance, and a person’s decision.

Process

A clearer process.

When the next step or its owner is unclear, start with instructions and responsibilities.

For example: define who checks a supplier invoice and what information they need.

Auto

Conventional automation.

When the rules are fixed, connect the steps so the same action happens consistently.

For example: route an invoice to the approver named in your rules and remind them when it is waiting.

AI

AI assistance.

When the step needs reading, drafting, or interpretation, AI may help prepare the work for review.

For example: read the invoice, draft the entry, and flag details for someone to check.

Human

A person’s decision.

When a decision needs judgment or accountability, the responsible person stays in control.

For example: your authorized approver reviews the invoice and decides whether to approve payment.

This example shows a possible workflow. The tools and approval steps are agreed around your business.

See the full invoice example
Tell us about your process

Put the approach to work.

A clear first task makes the next decision easier. Use the readiness questions and one-page brief to work through a candidate with your team.

Choose your first workflow